Joe shares a story. He was driving behind a driver that was veering across the center line and was driving slow. He finally passed him, and Joe saw he was texting on his phone. Joe D is now an advocate for stopping texting during driving. Adam asks about hands free things? Joe is ok with that. Adam however took three calls on the way to work today.
YoCo week, grand opening of the Niles store this week. Because of the news this week of denial-of-service attacks this week, YoCo will have an amnesty week. YoCo will check for infections, and check that your computer is running ok. You will save between $25-$75 off of the service if you mention you heard this offer on the radio show.
Ribbon cutting at 4pm Friday and then party starting at 5pm.
Caller 1
Q: After getting my computer cleaned at YoCo, when I go to bring up my email from my Favorites, I used to go right in, now I have to log in every time.
A: You will have to turn on the autosave option and let it save your login info once and then it should remember. Joe D recommends password management software to stop this from happening again when YoCo cleans your computer.
Come and meet all the employees on Friday
Segment 2
Joe D talks about the recent cyber-attacks. They are starting to include self-destructing elements, so that it will destroy all data to cover their tracks.
Be sure to always backup your important data since your drive will crash at some point. Ian was trying Carbonite, an on-line backup and likes it. Joe D does not like it since it will take forever to restore it. Also, if it is not able to get all our your stuff uploaded in the time you give it, some things might not ever get backed up.
Caller 2
Q: I left the computer on, and it shut itself off, but then it could not boot again, and then I could not run the recovery disc.
A: we'd have to look at it in the shop to see if it overheated, or the hard drive just crashed
Q: now I bought a new computer, but it is not as fast as the old one.
A: Joe D thinks that it might not have enough ram, Ian says that there might be some crapware programs loaded and YoCo can get rid of them if you bring it in for us to look at it.
Segment 3
questions from the chatroom: servicehost is crashing, you'll have to troubleshoot what service is crashing
a friend is planning on getting a new computer, what should he spend more money on? Joe D says more ram, 4GB. Get up to a 1TB drive, perhaps use an external drive for backups. Don't have to worry about the CPU.
What operating system to go with? Now is a bad time to make a decision. Joe D does not want to use Win 7 right out of the gate. XP is at the end of life, so the only choice is Vista right now. If you can hold off until Win 7 is out for a while, do that.
They think that they will need to keep XP support because of the all the netbooks that are being sold with XP.
Patch tuesday is coming on July 14.
Ian talks about XP vs Vista. If your really need the laptop now, go with Vista, since the differences between Vista and 7 are far less than the differences between XP and 7.
Adam asks about the Google OS. Joe D thinks that it dumbing down your computer, so that most of the smarts will come from the internet instead of using the full power of the computer. Ian does not like the idea just because they already have a OS right now: android.
Caller 3
Q: having trouble with a virus scan, it says it got a virus when I accessed a web site from a Westmorland Library, it keeps coming up and it does not get rid of it.
A: it is probably best to bring the computer in to check it out to see what is really happening.
Segment 4
Caller 4
Q: windows xp, older computer, author DVDs, if I open a video file in media player the computer crashes, but I can play it in the authoring program
A: Ian thinks it is a video card driver problem, try both the newest version, or roll back to a previous version. Joe D suggests reinstalling media player without addins
questions from chatroom: toshiba laptop keeps eating powercords, what is the problem?
If they are burning up, check your room wiring to make sure it is correct
Caller 5
Q: normally I get windows, now I get a black screen saying press F1 to continue
A: something before the system boots is affecting the system. try to shut the computer down, then unplug the computer, hit the power button to release any stored energy, then plug it back in, sometimes the bios gets messed up
Caller 6
Q: reading about on-line backup, read in the paper about Acronis imaging software.
A: the imaging software takes an exact copy of the hard disk, it allows you to recover faster from a crash, you can restore the image onto a new disk, you don't have to re-install everything. it can take a long time to image.
Caller 7
Q: downloaded a large file, ubuntu, 739MB, but it wont fit on a cd?
A: the ubuntu image will fit, no problem. the ISO image is slightly bigger than it will be on disk
Whole week of amnesty checks, if you mention you heard the offer on the radio.
Thursday is movie night at Mauthy park. Friday is grand opening in Niles, 25 Main St.
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